End-to-end dedicated support, from workflow consultation to after-sales service. Our experienced team is ready to assist with deployment, user-training, and ongoing support to ensure reliable operation.
Free delivery on your preferred date. Installation typically completed within 3-5 hours.
BellaBot is an autonomous service robot for restaurants, hotels, and commercial spaces, designed to improve table service efficiency and customer engagement. Featuring touch-responsive interaction and smart navigation, it delivers food smoothly while creating a an engaging guest experience.
Key Features
Multi-Stop Delivery
Supports multiple delivery points in a single route.
Equipped with obstacles avoidance sensors for safe and reliable movement.
Adjustable Trays
Supports flexible serving levels for various items.
Responsive Interaction
Responds to touch and interaction with expressive behaviours.
Voice Interaction
Customisable audio messages for greetings and customer guidance during service interactions.
Long Operation Hour
Up to 13 hours of operating time per charge.
Swappable Battery
Enables quick battery replacement for continuous operation.
Solutions Towards
Key Benefits
Reduce waiting times and improve service flow with automated table service. It delivers items smoothly within your venue, helping staff focus on higher-value customer interactions.
Lower operational cost and support leaner staffing by automating routine delivery task and increasing workforce efficiency.
The built-in advertising screen promotes menus, offers, and promotions directly to customers, helping increase order value and drive additional revenue.
Impress customers with a modern, interactive service experience featuring celebration functions such as birthday greetings.
Accessory
Protection Case
Fixed Cup Holder
Pager
Specifications
Dimensions
56.5 x 53.7 x 129 cm
Weight
55 kg
Total Trays
4
Load Capacity
10kg / tray
Working Width
65 cm
Operating Time
13h (none load)
Charging Time
4.5h
Frequently Asked Questions
BellaBot has a range of advanced sensors that allows a 0.5 second instant response for obstacle avoidance.
BellaBot will be able to sense based on the weight.
Certainly, our team can provide consultation and assistance with setting up the desired number of table mappings, allowing you the flexibility to adjust seating arrangements as needed during peak and non-peak hours.
All BellaBot's trays are equipped with light indicators. When delivering food to the designated table, the tray will light up to indicate customers' orders.
If a customer takes food from the wrong tray, a warning sound will alert both the customer and the staff, similar to self-checkout systems in UK supermarkets.
BellaBot can deliver food or drinks for up to 4 tables in one run.
Each tray can carry up to 10kg. BellaBot has 4 trays in total.
BellaBot has an adjustable speed of 0.5-1.2m/s.
Apart from food delivery function, BellaBot is also equipped with AI voice and a range of smart expressions to greet and interact with customers. It also has a birthday celebration mode where BellaBot will cruise to the birthday host - a creative way to enhance dining experience which will help to improve the customers retention rate.
The average installation time is 3 hours, this includes robot mapping and user training. Our Technical Team will work with you to schedule the best time to deploy BellaBot at your location without interfering with your daily operation.
Yes, NEOS offers a service to customise the shell of BellaBot to match your branding. Our Studio Design Team will create a specific tone, color, shape or logo and submit it to you for approval before they put it on the robot.
Yes, NEOS facilitates distribution, onsite installation, and support nationwide.
Each tray is 19.5” x 16” (50cm x 40cm). BellaBot has 4 trays in total.
BellaBot is designed mainly for food delivery function, with the aim of easing front of house efficiency in a larger restaurant. KettyBot is mainly designed for marketing purpose as it allows customised advertisement to be display at the front. However, it is also equipped with 3 trays to aid in food delivery function for smaller restaurant or cafe.
