Question 1

How often should I inspect and clean the trays, driving wheels, and auxiliary wheels of the robot?

Accepted Answer

It is recommended to inspect and clean trays, driving wheels, and auxiliary wheels at least once a week to ensure optimal performance.

Question 2

What should I use to wipe the robot?

Accepted Answer

Use a clean cotton cloth to wipe the robot.

Question 3

How do I address entangled wheels or debris on the robot?

Accepted Answer

If wheels are entangled or have debris, lift the robot and clean it up for smooth operation.

Question 4

How frequently should I inspect and clean the visual sensor and 3D obstacle avoidance sensor?

Accepted Answer

It is recommended to inspect and clean the visual sensor and 3D obstacle avoidance sensor at least once a week.

Question 5

What should I do in case of unexpected contaminations on the sensors?

Accepted Answer

Address unexpected contaminations immediately to prevent sensor blockage and ensure the proper functioning of the robot. Use soft tissues or lens cleaning supplies for cleaning.

Question 6

How should I transport the robot safely?

Accepted Answer

To transport the robot safely, lift it from the force-bearing area above the base, keeping it balanced on both sides. Always keep the robot upright and never lift it by the tray or box.

Question 7

Should I store the robot and batteries in any specific conditions?

Accepted Answer

Store robots and batteries in a dry place to prevent the intrusion of foreign objects such as rats and cockroaches.

Question 8

Can I open the robot for repair in case of malfunction?

Accepted Answer

In case of malfunction, do not remove the screws or open the cover for repair without proper guidance. Seek assistance before attempting any repairs.

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