EAT MEAT Steakhouse stands out for its delicious Halal steaks, creative cooking, and amazing customer service that ensures everyone leaves happy. It's the perfect spot for meat lovers. Always looking to innovate, the steakhouse has just rolled out a new feature that pushes their excellent service even further, making it an exciting time to check them out.
The Pursuit of Innovation
EAT MEAT is all about going above and beyond for diners, always looking for ways to make the experience better. With a goal to stand out, the steakhouse was on the hunt for fresh ideas to improve what they offer. At the same time, they're facing the challenge of rising costs and are searching for smart ways to keep growing without compromising their quality.
To tackle their current challenges, the steakhouse has brought in a new team of robot waiters called Keenbot T8. This solution supports the food operational process by delivering food from the kitchen straight to your table. This means servers are then able to spend more time presenting the unique composition of the dish to the customers. Is what we refer to as the “Hybrid” model.
“The robot adds to that innovation. There is a lot more free time for staff to engage with the customers and keep them happy. The Keenbots act as a kitchen runner, automatically bringing the food to the relevant table for the waiters to serve. But most definitely, the innovation for us means a lot to us and that the point of investment adds to the innovation.” Said the owner of EAT MEAT.
How Do Diners React?
Customers are really enjoying the addition of the Keenbot T8 robot waiters. They're not just impressed by the tech, they love that the waiters now have more time to welcome them warmly and talk about what goes into each dish as it's brought to their tables.
The owner has noticed a big boost in reservations and sales since the robots started working at the steakhouse, showing just how much this change has improved the dining experience and helped the restaurant connect better with its customers. People are even calling in or using the booking system to make sure they will get to see the robots in action.
“We have had the customer's request to see the robot on the booking system beforehand or with phone calls asking ‘Do you have a robot’.”
- Owner, EAT MEAT Halal Steakhouse
An exciting feature of the Keenbot T8 is its guide mode, which allows the robot to greet guests at the door and lead them to their tables, adding an extra layer of innovation. The owner believes strongly in pushing boundaries to provide unique experiences, saying that for any restaurant looking to innovate and give customers something new, adopting technology like this is definitely the way to go.
A Reflection: Your Thoughts?
We know the Keenbot T8 robot can make restaurant operations smoother and even better, it can step up the quality of service. This means happier customers who keep coming back, which is great for making more money over time. Investing in a Keenbot T8 could be a smart move for restaurants thinking about the future.
If you're curious about how robots like this could fit into your restaurant, our team is here to help. Get in touch with us for a chat about what the Keenbot T8 could do for you, based on what your restaurant needs.
Don't miss out on the opportunity to upgrade your service and surprise your customers in new and exciting ways!
Why Choose NEOS Robotics?
(1) Comprehensive Robotic Implementation Solutions: Whether you have concerns about robot feasibility, kitchen and dining area connectivity, flooring, or space constraints, we've got you covered. We don't just offer robots, we provide holistic solutions tailored for the unique demands of each restaurant. Our expertise ensures seamless integration irrespective of architectural or logistical challenges.
(2) Hands-On Training: Our commitment extends beyond just equipment deployment. We provide comprehensive training for staff, ensuring they can comfortably and confidently interact with and manage the new robotic solutions. We believe in empowering your team for a smooth transition.
(3) Aftersale Support: Our relationship doesn't end post-purchase. NEOS Robotics is your partner throughout, providing consistent monitoring and support as your restaurant evolves and grows. With our UK Nationwide Support, you can be assured of timely assistance and guidance wherever your establishment is located in the country.
